Fair Care

Fair Care

A service that is completely tailored to your needs.

Service that delivers full performance. The new Fair Care Service ensures that your trailers and semi-trailers are supplied around the clock throughout Europe. With Krone Fair Care, KRONE offers a choice of 24 to 72 months for maintenance and wear repairs. And all this in a flexible modular system in which you can combine services and much more as required.

Upcoming maintenance will be tracked by our support team. Our team will get in touch with you in writing before every upcoming maintenance. For upcoming regular appointments, simply make an appointment with your Krone service partner.

The most important advantages at a glance.

  • Maintenance of the trailer and semi-trailer optionally 24 to 72 months.
  • incl. wear parts and repairs.
  • Innovative complete service package.
  • Europe-wide all-round service from a single source.
  • Flexible service module modular system.
  • Europe-wide emergency numbers.
  • Uniform services and processes throughout Europe.

Packages

Light
Light

The KRONE Fair Care LIGHT module comprises the following service components:

  • Legal audits such as HU, SP and UVV are organised by KRONE.
  • Precise information on the due dates of statutory audits
  • If the need for repair is established during the inspection work, KRONE shall notify the customer of the parts affected and the costs expected to be incurred for the repair.
Basic
Basic

The KRONE Fair Care BASIC module comprises all the service components of the LIGHT module and additionally:

  • Maintenance and wear of chassis and electrics
  • incl. spare parts for the chassis and electrics, which correspond to the mileage
Complete
Complete

The KRONE Fair Care COMPLETE module comprises all service components of the BASIC module and additionally:

  • All wear-and-tear repairs that affect the body are typical for this type of construction.

Expansion Packages

Tyre
Tyre

Fair Care TYRE enables you to achieve significant savings in fuel consumption. Well-managed tyres result in significantly fewer punctures. The KRONE Fair Care package TYRE ensures the highest tyre quality at all times.

Maintenance contents:

  • Premium tyre manufacturer
  • New & retreaded tyres
  • tyre replacement
  • Regular tyre inspections
  • Regular air pressure tests
  • Break Down Service
Lifter
Lifter

Regular maintenance of the tail lift reduces breakdowns and increases the service life.

Maintenance contents:

  • Maintenance and testing of the tail lift including all wear parts
Cool
Cool

Proactive maintenance of cooling units not only reduces overall costs, but also reduces downtime and increases service life.

Maintenance contents:

  • Maintenance and testing of the unit including all wearing parts
  • Density testing and sensor calibration
  • Thermo King & Carrier
  • Break Down Service
  • Mono & Multi. Temp.

Additional Option Breakdown

Quick help, around the clock. Technically trained experts and the pan-European workshop network are at your side in the event of a breakdown.

Our international breakdown service is available 24 hours a day, 7 days a week, in 39 countries, in the following languages:

  • Danish
  • German
  • English
  • Finnish
  • Flemish
  • French
  • Italian
  • Dutch
  • Norwegian
  • Polish
  • Romanian
  • Swedish
  • Slovak
  • Spanish
  • Czech
  • Hungarian

The additional option BreakDown Solo can be booked regardless of whether you have completed a Fair Care service module or not. KRONE guarantees coverage of repair costs up to a value of EUR 2,500.

Support

Krone Fair Care Servicecenter
Tel.: +49 (0) 5951 209 8316
E-Mail: faircare@krone.de
24 h breakdown service: 00800 7007 9009 (int.)

Krone Fair Care COOL
Tel.: +49 (0) 5951 209 8318
E-Mail: faircare@krone.de

Krone Fair Care TYRE
Tel: +49 (0) 5951 209 8317
E-Mail: faircare@krone.de